Equal Opportunities and Reasonable Adjustments

Last updated: 7 November 2026

Equal opportunities

Meridian CPD courses are open to anyone working in or entering domestic energy assessment and retrofit. We do not discriminate on the grounds of any characteristic protected by the Equality Act 2010 in who may buy, complete or be certified for a course.

Reasonable adjustments

Our courses are self-paced: there are no time limits, exams or assessments, so a learner can take as long as they need and return as often as they like. Every course is provided as full written notes, and some also come as a slide deck, so learners can use whichever suits them. The written notes can be supplied in a larger type size on request.

If you have a disability or a physical or mental health condition and need an adjustment to buy, complete or receive a certificate for a course, email hello@meridiancpd.co.uk and tell us what would help. We reply within our working days, Monday to Friday excluding bank holidays, and arrange the adjustment where we reasonably can. There is no charge for an adjustment and asking for one does not affect your purchase or your certificate.

If you believe you have been treated unfairly, use our complaints procedure. Complaints are treated in confidence.

Who we are

FistralAI Ltd (company no. 17091704) trading as Meridian CPD, registered in England and Wales, registered office 16 Polkerris, Par, PL24 2TL.